Enhance your remote leadership skills to keep your team and customers motivated, engaged and connected

Knowing what is required as a leader to guide your employees and customers through a crisis and keep them focused on the future is a critical role to play.

With the rapid shift to remote working, many leaders have had to rethink their approach to effective performance measurement, management and team engagement - this webinar is designed to help you adapt to leadership in the COVID-19 era.

On this webinar, our expert speakers will share advice on how to deal with people management challenges, advice on how to build confidence, drive motivation with your team and customers and apply a more creative style in your business. 


Why should you attend?

Boost your confidence and learn how to maintain communication and keep your team and customers connected whilst working remotely.  Discover ways to lessen the fear and self-doubt that people may be feeling about the future. 

You will walk away with a fresh approach to remote working as a leader, and recieve practical strategies on how to support your small business's employees, customers and stakeholders.


What will you learn?

  • How to keep up team morale and manage the performance of those working from home
  • Supporting different personalities to deal with change
  • Tools to help you with making difficult decisions
  • Advice on building personal and team resilience
  • Tips on how to engage staff and customers in a new business vision
  • How to maintain personal confidence and wellbeing


Featured speakers

Katie Frost
Trainer, coach and facilitator

  • Specialises in empowering organisations, teams and people to innovate, develop and learn 
  • Experienced learning and development consultant who has successfully built her business over 30 years, including during the recession
  • In the last 3 months, Katie has rebuilt her business to meet the new needs of her customers in the new COVID-19 landscape
  • Working as a trainer, speaker and coach, Katie supports people to give their best and addresses the emotional as well as practical barriers that can hold people back, especially around change

Patrick Nicholson
JP Morgan Business Support Manager, Social Impact

  • Part of Newable’s Small Business Resilience Team helping struggling businesses identify strategic priorities to survive, stabilise and grow
  • Helps SMEs strengthen skills in Tendering, Negotiation, Pitching, Financial/Costing & Pricing
  • Facilitates collaboration between potential buyers and suppliers
  • Previous lead diversity adviser on Diversity in the Economy and Local Integration (DELI)

Who is this event for?

If you are a London based small and medium-sized enterprise (SME) or an entrepreneur looking for expert advice on social media and how to manage the impacts of COVID-19, this webinar is for you.


Once you apply to attend the webinar, you will be asked to complete a registration form and meet the following criteria:

  • Be based in London (registered in or have a trading address/office)
  • Meet the SMEs criteria (maximum 250 employees & £50m turnover)
  • Trading for a minimum of 6 months 

What's next?

To secure your place for this webinar, simply click the Express Interest Here button on the top of this page.  

This webinar is FREE to attend. Due to high demand for limited places, we strongly encourage you to express your interest as soon as possible.


Contact us

Have a question about the event? Email our team at 

   This was probably the best webinar that I have heard. The advice was not just for COVID-19, but for life afterwards too

- Webinar Attendee | Build a High-Performance Virtual Team, May 2020

About the
Small Business Resilience Series
Delivered by Newable and supported by J.P. Morgan

This free webinar series is designed to support London-based SMEs in adapting or sustaining their business through the coronavirus (COVID-19) economic crisis and beyond.

Join us to hear the latest advice from expert speakers across various topics such as Business Strategy, Social Media,  and Debt Management to help build your business resilience and access the right support.

Click here to view all upcoming webinars.

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